Lets technicians capture video and inspection evidence while a vehicle is in the workshop, then share the work needed with the customer digitally. Customers can view the explanation, see pricing, reply through two-way messaging and approve work remotely. The product strengthens trust around additional repairs and gives service advisers a clearer record of what was shown, approved or declined.
The information and content research on this page was assisted by AI. See sources used.https://platform.softwareone.com/product/citnow-workshop/PCP-4880-1282https://www.linkedin.com/posts/citnowgroup_a-major-leap-forward-in-automotive-customer-activity-7355889423844024322--MpU
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